Vodafone brings service to doorstep of customers

Vodafone Ghana has unveiled an ultra-modern retail shop at Suame, near Kumasi in the Ashanti Region, as part of its commitment to deliver great experience to customers.
By this move, customers engaged in various trades such as car manufacturing and repairs, auto and spare parts dealership in Suame will have first-hand contact and attention from Vodafone for all their telecommunication needs.
Additionally, the company also donated 100 motorbikes to its dealers in Kumasi in an effort to empower them in their daily activities.
Speaking at the opening, Yolanda Cuba, Chief Executive of Vodafone Ghana said:
“It is no secret that putting the customer first in this very competitive telecoms landscape yields excellent results. At Vodafone, our commitment has remained unchanged over the years – to provide unmatched experience for our customers. Our visibility in Suame is one of the many avenues we are deploying to ensure we are always leading the way”.
The Vodafone CEO said the retail shop has a ‘Tech Zone’ which caters for internet-related issues, and a designated area where the retail team serves all business customers. The shop is also fully functional with a live experience zone where customers can explore and engage in quick transactions.
Meanwhile, Vodafone is planning to increase its retail shops across the country to leverage on greater visibility and prominence.